Seller warrants the welded aluminum components for 5 years from date of shipment from our factory in Garden Prairie, IL.
All other components warranted for 1 year from date of shipment.
Powder coat finish is excluded from all warranties.
Purchaser shall notify seller of defect in writing and return the defective part for repair or replacement.
All warranty claims are to be handled by the purchaser. The purchaser will return the non- working part to the factory [8642 US Hwy 20 Garden Prairie, IL 61038] for repair or
replacement. All Paws Pet Wash will ship the repaired or replaced part back to the purchaser.
Purchaser is responsible for the shipping charge to return to seller and seller is responsible for shipping charge to return to purchaser.
Labor charges are not included.
Any defect or failure caused by mistreatment or neglect is specifically excluded under this warranty. This includes damages caused by freezing.
Depending on water source, All Paws Pet Wash recommends using a pre-filter.
The seller and purchaser agree that there are no other warranties or representations made by or on behalf of the seller other than those specifically set forth in this document. Seller will in no event be liable for special or consequential damages. This agreement shall be governed by the laws of the State of Illinois and is deemed entered into in the County of Boone, State of Illinois. The seller and purchaser agree that jurisdiction of any controversy under this agreement shall be exclusively in the Courts of the County of Boone, State of Illinois.
Purchaser may contact All Paws Pet Wash factory at (800)537-8231.